For detailed accessibility information, click a section or seat
Getting into the Venue
The Apollo Victoria main entrance is located on Wilton Road, directly opposite Victoria station. There are four steps up from street level to the main foyer. An alternative wheelchair entrance is via the Vauxhall Bridge Road entrance. A wheelchair lift provides level access to the foyer facilities and an accessible toilet. The lift also gives access to the Dress Circle. There is a maximum weight limit of 200kg, with dimensions of 29”x33”.
The Stalls and Dress Circle seating must be accessed by stairs, which have handrails in place throughout the theatre.
If requested, the Apollo Victoria provides a dedicated Access Host upon arrival, who will assist customers throughout their visit.
Customers must notify a member of staff on arrival in order to use the wheelchair accessible entrance. It is recommended that customers wishing to use wheelchair facilities should arrive 45 minutes before the performance begins.
There is an in-house wheelchair that can be reserved when booking, which staff will make available. Wheelchair users wanting to transfer to a seat must arrange this at the time of booking. Transfer seats are available throughout the Dress Circle. Staff are not able to assist with lifting during a transfer, but will store wheelchairs for the duration of the performance. For those who cannot leave their seat during the interval, staff can take orders from the bar and bring them into the auditorium.
How to Book
Those who require specific access, facilities or seating requirements must book in advance directly through the Apollo Victoria Box Office. It is important to contact the theatre prior to your visit in order to notify staff and check availability as wheelchair spaces are in high demand. Disabled patrons cannot book premium price tickets, however all other seats in the theatre are available at £35 each, for both the patron and their companion.
For further information and accessibility booking, please call: 020 7828 7074 or email: firstname.lastname@example.org